| 1.
|
Can
we upgrade VSQ1000 series stand-alone
queue system to multiple service/counters
application in future?
Yes, stand-alone system is upgradable
to VSQ2010 series for multi-services
and multi-counters application. |
2.
|
Can
we issue more than one copy of ticket
and how many of tickets can be generated
by one paper roll?
Yes, system can be programmed for single
copy of ticket or more than that. One
paper roll can generates up to 1200
copies of ticket. |
3.
|
Where
can we get the paper roll supply from?
Paper Roll can be purchased from any
Epson or Samsung distributor, stationery
outlet, or directly from us or factory. |
4.
|
How
can we monitor the status of our counters
or customers?
User has an option to add-up Qsoft (Supervisory
Software) with any new system or existing
system, and Qsoft will be enable user
to monitor and execute previous and
current queue transaction included queue
analysis report in form and graph format. |
5.
|
Is
queue system required regular maintenance
after installation?
User can request for preventive or remedial
maintenance once every three months
to ensure the system is operates in
good condition. |
6.
|
Is
VSQ2010 system workable without the
PC?
Yes. VSQ2010 is workable without PC.
VSQ2010 is the micro-processor based
system and it is controlled by the Queue
Processor and PC worked as data downloading
station for generates the queue analysis
report. Unless for VSQ3000 series, PC
worked as Queue Server for the whole
system. |
7.
|
What
kind of system can we apply if we have
more than 10 branches throughout the
country? How are we going to monitor
it?
For distributed queue system, we are
strongly recommended for VSQ2010TP series.
This system is going to centralize all
the branches |
